Every unanswered call during your rush is a customer who just ordered somewhere else. Order89 is an AI receptionist for restaurants that acts as your AI phone answering system — it picks up every call, takes reservations 24/7, turns missed restaurant calls into bookings, and puts every order straight into your dashboard, so your team can just cook.
Great for: quick service, takeout shops, bubble tea, multi-location brands, bars & grills, high-demand reservation restaurants — and hotel front desks needing an AI front desk for hotels and phone reservations.
AI phone answering, takeout ordering, and reservations are live today. Sign up and start taking calls this week.
We're building AI phone reservations for hotel front desks next, integrating with PMS platforms like Mews. Reach out if you'd like to help shape it as an early partner.
Talk to us about hotelsOrder89 is an AI-powered host for hospitality businesses — an AI receptionist for restaurants and an AI front desk for hotels. As a hospitality AI assistant and voice AI platform, it answers as a restaurant Voice AI receptionist or hotel AI voice assistant, so no guest inquiry ever hits a busy signal.
Greeting: “Thanks for calling {Store Name}. Is this for takeout or a reservation?”
Capture items: “Great. Please tell me the first item and quantity.”
Size/modifiers: “For {Item}, what size would you like? Any add-ons or upgrades?”
Menu validation: “Just to confirm, the closest available option is {Option}. Does that work?”
Phone confirmation: “What’s the best phone number? I’ll confirm digit-by-digit.”
Readback: “I heard (###) ###-####. Is that correct?”
Summary: “Here’s what I have: {Summary}. Is everything correct?”
Done: “Perfect—you're all set. Thank you!”
Answers 24/7 with peak overflow handling, so busy signals don’t turn into lost orders or reservations.
Validates items/modifiers/substitutions and reads back the final summary to reduce re-makes and refunds.
Confirms phone numbers digit-by-digit for reliable order changes and reservation notices.
Order89 is built on an adapter pattern so we can connect to the reservation, POS, and PMS systems you already use. Some integrations are live today; others are in active development.
As an AI front desk for hotels, our hospitality voice AI platform is built for PMS integration — including Oracle Hospitality integration, RMS integration, Mews integration, Cloudbeds integration, roommaster integration, and Seekda integration.
As a restaurant phone answering service, we connect reservations and orders through OpenTable integration, Now Book It integration, Libro integration, and Deliverect integration, plus Tripleseat integration for private event inquiries — with POS integrated AI phone ordering and OpenTable AI phone integration and restaurant call analytics transcripts available in your dashboard.
Don't see your system listed? Tell us and we'll evaluate adding it.
Try the live web ordering assistant right now — no signup needed. It's the same conversation engine that answers the phone.
Want to hear the phone version instead? Book a demo and we'll call you back with a live walkthrough.
Create your account and get a free trial credit instantly — no credit card required to start.
Add your menu, service hours, and reservation rules through the setup wizard.
We provision an AI-answered line, or help you forward your existing restaurant number.
Start taking calls. Every order and reservation shows up in your dashboard in real time.
We help restaurants automate phone ordering with AI. Customers can place a restaurant phone order by voice, and the AI phone ordering system captures items, quantities, and phone numbers with menu validation and readback. This improves accuracy for takeout orders and reservations.
US nationwide, California, the Bay Area, Canada, and Taiwan.
Restaurants and hotels are just where we started — we can build a custom AI phone agent for other industries too. Call us to talk through your use case.
Share your store type (QSR/restaurant/multi-location/hotel), whether you need reservations, your menu, and peak call volume. We’ll propose the fastest path from pilot (POC) to production.