Missed calls during rush hours mean missed revenue. An AI voice agent answers every call 24/7 with a consistent flow for phone orders, takeout, delivery, and phone reservations—plus real-time menu validation, digit-by-digit phone confirmation, and a final readback to reduce mistakes and refunds.
Great for: quick service, takeout shops, bubble tea, multi-location brands, bars & grills, high-demand reservation restaurants
We help restaurants automate phone ordering with AI. Customers can place a restaurant phone order by voice, and the AI phone ordering system captures items, quantities, and phone numbers with menu validation and readback. This improves accuracy for takeout, delivery, and reservations.
US nationwide, California, the Bay Area, Canada, and Taiwan.
Optimized for high-volume phone ordering across cuisines and service styles.
Teams use AI phone ordering to reduce missed calls and improve accuracy during peak hours.
A structured conversation guides every call: confirm takeout/delivery/reservation intent, collect details step-by-step with validation, then read back a summary for confirmation—reducing errors and disputes.
Greeting: “Thanks for calling {Store Name}. Is this for takeout, delivery, or a reservation?”
Capture items: “Great. Please tell me the first item and quantity.”
Size/modifiers: “For {Item}, what size would you like? Any add-ons or upgrades?”
Menu validation: “Just to confirm, the closest available option is {Option}. Does that work?”
Phone confirmation: “What’s the best phone number? I’ll confirm digit-by-digit.”
Readback: “I heard (###) ###-####. Is that correct?”
Summary: “Here’s what I have: {Summary}. Is everything correct?”
Done: “Perfect—you're all set. Thank you!”
Answers 24/7 with peak overflow handling, so busy signals don’t turn into lost orders or reservations.
Validates items/modifiers/substitutions and reads back the final summary to reduce re-makes and refunds.
Confirms phone numbers digit-by-digit for reliable delivery updates, changes, and reservation notices.
Share your store type (QSR/restaurant/multi-location), whether you need delivery and reservations, your menu, and peak call volume. We’ll propose the fastest path from pilot (POC) to production.